Support

Need help with Ad Silencer? We’re here to help.

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Please include:

Device model (iPhone/iPad or Mac model)
OS version (iOS/iPadOS/macOS)
Ad Silencer app version
Short description of the issue
Screenshots or screen recording (if possible)

Common topics

Enable the extension (iPhone/iPad)
Settings → Safari → Extensions → Ad Silencer
Turn it ON, then allow it on all websites (or choose specific websites)

Enable the extension (Mac)
Safari → Settings (or Preferences) → Extensions → Ad Silencer
Enable it, then allow it on websites as needed

Ads are not blocked / nothing changes
Confirm the extension is enabled in Safari settings
Toggle blocking OFF/ON inside the app
Quit and reopen Safari, then refresh the page

Pop-ups still appear
Some sites use multiple techniques; try toggling OFF/ON and reloading the page
If a site breaks, disable Ad Silencer for that site

Response time

We usually respond within 2–3 business days.

Contact

Common topics

Response time

Privacy

Ad Silencer